Patients and carers
Capture, notes, messages, sharing, accessibility and urgent-help boundaries.
Open guidance →Resource centre
Product guidance and trusted health-information routes in one place.
Choose the route that matches your role. External health links open the original NHS, NHS England, NICE or GOV.UK page and do not replace individual advice.
Every image expandsSelect this diagram or any screenshot to read it full screen.
Healing Process guides
Use the product with the right expectations
Clinicians
Queue, review, comparison, communication, records, safety and downtime.
Open guidance →NHS providers
Pathway design, assurance, implementation, procurement and evaluation.
Open guidance →Safety
When not to wait for an app, image or message.
Open safety page →Policy centre
Full draft suite for inclusion, privacy, safety, AI, records and operation.
Open policies →Printable checklist
Multidisciplinary evidence and go-live gates.
Open checklist →Wounds and skin changes
Start with official information
Cuts and grazes
General NHS information on caring for minor cuts and when to seek help.
Open NHS page ↗Surgical wound infection
General NHS information about surgical wound infection and medical advice.
Open NHS page ↗Pressure-ulcer guidance
Professional recommendations and public information on prevention and management.
Open NICE guidance ↗Diabetic foot problems
Use your diabetes and foot-care plan and seek prompt professional advice about new problems.
Open NHS page ↗Rashes
General NHS information about common rashes and routes to help.
Open NHS page ↗Cellulitis
General information on symptoms and why timely treatment can matter.
Open NHS page ↗Nutrition and recovery
Food information should support—not prescribe—care
Healthy eating
General NHS advice on a balanced diet. Individual requirements may differ because of diabetes, kidney disease, swallowing, allergies, medicines or other conditions.
Browse NHS healthy-eating information ↗Malnutrition
Unexpected weight loss, poor appetite or difficulty eating should be discussed with an appropriate professional.
Open NHS malnutrition page ↗Professional advice
Follow the plan from the responsible team. Do not use website content to start supplements or materially change intake where clinical advice is needed.
Read safety boundaries →Video centre specification
Short, captioned guidance for the exact task
Take a baseline
60–90 seconds: privacy check, position, light, focus and saving.
Match a follow-up
60–90 seconds: outline overlay, camera prompts and retake decisions.
Send a concern
60 seconds: useful wording, service hours and urgent alternatives.
Clinician review
2–3 minutes: provenance, limitations, messaging and closed-loop outcome.